Client Delivery Manager (HubSpot Consulting)
<h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px;"><span style="font-size:16pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Client Delivery Manager (HubSpot Consulting)</span></span></span></span></span></span></h2><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">USA (Remote)</span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">1406 Consulting is a dynamic and rapidly growing Elite HubSpot partner agency dedicated to helping businesses achieve their full potential. Our team leverages HubSpot and best-in-class technology to drive measurable growth for our clients. As we continue to scale, we are looking for a </span></span></span></span></span></span><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Client Delivery Manager</span></span></span></span></span></span><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> to join our team.</span></span></span></span></span></span><br> </p><hr><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> </span></span></span></span></span></span><span style="font-weight:700;color:rgb(0,0,0);font-family:Roboto, sans-serif;font-size:16pt;">Position Overview</span><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">This role is responsible for leading HubSpot implementations and owning client outcomes end-to-end. You will manage project plans, align cross-functional delivery teams, and ensure successful execution—while also owning the client relationship and identifying opportunities for growth.</span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">This is </span></span></span></span></span></span><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">not a support role</span></span></span></span></span></span><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">. We are looking for candidates who have experience running software implementations, managing timelines, and driving accountability across both internal teams and clients.</span></span></span></span></span></span></p><p style="line-height:1.38;"></p><hr><h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px;"><span style="font-size:16pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Key Responsibilities</span></span></span></span></span></span></h2><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Implementation & Delivery Ownership</span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Own and manage HubSpot project plans from kickoff through completion</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Define timelines, dependencies, and deliverables across all workstreams</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Proactively identify risks, blockers, and misalignment—and drive resolution</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Hold both internal teams and clients accountable to agreed timelines and outcomes</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Client Alignment & Communication</span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Serve as the primary point of contact for assigned accounts</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Lead structured client meetings with clear agendas, decisions, and next steps</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Ensure alignment between client expectations and delivery reality</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Communicate proactively on progress, risks, and timeline changes to maintain trust and transparency</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Growth & Account Ownership</span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Identify gaps, risks, and opportunities within accounts</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Drive cross-sell and upsell opportunities by aligning client goals with additional HubSpot solutions and services</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Translate business needs into clear, scoped recommendations</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Objection Handling & Problem Solving</span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Lead difficult conversations with confidence and clarity</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Navigate challenges by aligning stakeholders on solutions and next steps</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Turn delivery or scope challenges into opportunities for stronger outcomes</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Client Relationship & HubSpot Expertise</span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Build strong, trusted client relationships rooted in accountability and results</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Provide strategic guidance on HubSpot tools and best practices in partnership with implementation and technical teams</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Monitor account health, ensuring high retention and long-term success</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px;"><span style="font-size:16pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience & Qualifications</span></span></span></span></span></span></h2><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">2+ years of experience in SaaS implementations, consulting, project management, or client success in a B2B services or agency environment</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience running software implementations and managing timelines across multiple stakeholders</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Prior HubSpot, CRM, or digital marketing platform experience preferred (HubSpot certifications a plus)</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong project management skills with experience using tools such as Teamwork.com, Asana, Monday.com, or ClickUp</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Exceptional communication and facilitation skills in client-facing environments</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Proven ability to manage complexity, drive accountability, and move work forward</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px;"><span style="font-size:16pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Who Will Succeed in This Role</span></span></span></span></span></span></h2><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Has led SaaS or HubSpot implementations and understands how to drive projects forward</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Is comfortable owning both client relationships and execution</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Balances relationship management with structure and accountability</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Thinks commercially and can identify growth opportunities within accounts</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px;"><span style="font-size:16pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">This Role Is Not a Fit For Someone Who</span></span></span></span></span></span></h2><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Is primarily focused on customer support or ticket-based work</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Has not owned project timelines or cross-functional delivery</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Prefers reactive work over proactive ownership</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px;"><span style="font-size:16pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What We Offer</span></span></span></span></span></span></h2><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Competitive salary and performance-based bonuses</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">A collaborative, growth-oriented culture where your contributions directly impact client success and company growth</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Ongoing professional development, including HubSpot certifications and leadership coaching</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"></p><hr><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Compensation:</span></span></span></span></span></span><br><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The target base salary range for this position is </span></span></span></span></span></span><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">$75,000 - $95,000 annually</span></span></span></span></span></span><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Roboto, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">, based on relevant experience and qualifications, plus performance-based bonuses and benefits.</span></span></span></span></span></span></p><br>