Implementation Technician

<p>Shift Hours: 5:00pm to 2:00am IST</p><p>Job Location: Remote, India</p><p></p><p>Responsibilities:<br>- Diagnose and troubleshoot technical problems, providing effective solutions promptly.<br>- Examine and debug code to identify the root cause of reported issues.<br>- Collaborate with development teams to implement code modifications and fixes.<br>- Contribute to knowledge bases to enhance the efficiency of the support team.<br>- Work closely with support and development teams to provide insights into recurring technical issues.<br><br>Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or relevant experience.<br>- Proven experience in a support or development role, with a focus on troubleshooting technical issues.<br>- Proven coding and debugging skills in languages relevant to products.<br>- Excellent problem-solving abilities and attention to detail.<br>- Effective communication skills, both written and verbal.</p>

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