Iterable Lifecycle Marketing Manager — Prospect Marketing

<p> </p><p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">DO NOT APPLY IF YOU DO NOT HAVE ITERABLE EXPERIENCE</span></strong></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">About Dutch</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Dutch is reimagining pet care by making veterinary expertise accessible anytime, anywhere. We're growing fast, and lifecycle marketing plays a critical role in converting curious prospects into committed members who trust Dutch for their pet's care.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">The Role</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> We're looking for a Lifecycle Marketing Manager focused on </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">prospect marketing</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> — turning awareness into action through targeted, high-converting email, SMS, and push programs. This role is ideal for someone with 3+ years of hands-on Iterable experience who is data-driven, detail-oriented, and ready to own execution from day one. </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">ITERABLE experience is a must have requirement for this role. </span></strong></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You'll work closely with the LCM Director to build and optimize prospect journeys that drive trial starts, plan conversions, and first-purchase moments.</span></p> <p></p> <p></p><p><br></p><b>What You'll Do</b><ul> <li><span style="font-size: 11pt;">Build and execute prospect-focused lifecycle campaigns across email, SMS, and push </span><strong><span style="font-size: 11pt;">in Iterable</span></strong></li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Own day-to-day execution of key prospect moments including:</span></p> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Lead nurture & prospect engagement sequences</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Trial new conversion programs</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Abandoned flow re-engagement</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Promotional and time-sensitive offer campaigns</span></p> </li> </ul> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Create and maintain journeys, triggers, and recurring campaigns with strong attention to detail</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with growth, design, and CX to ensure prospect messaging is timely, persuasive, and on-brand</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">QA campaigns thoroughly (logic, personalization, rendering, links, timing)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Monitor funnel performance and report on prospect metrics (open rate, CTR, trial starts, conversion rate)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Support A/B testing of subject lines, content, offers, timing, and segmentation</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Help document and improve prospect lifecycle best practices and templates as the program scales</span></p> </li> </ul><p><br></p><b>What We're Looking For</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">3+ years of lifecycle or CRM marketing experience with a focus on prospect or acquisition marketing</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">3+ years of hands-on Iterable experience required</span></strong><span style="font-size: 11pt;"> (journeys, triggers, segmentation, A/B testing)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong understanding of prospect segmentation, lead scoring, and conversion-focused messaging</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Comfort working with funnel data to identify gaps and optimize conversion rates</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Extremely detail-oriented with strong QA instincts</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Clear, persuasive writing style that balances urgency with Dutch's warm, trustworthy voice</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Ability to manage multiple campaigns simultaneously in a fast-moving environment</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">A bias toward action: ship, learn, iterate</span></p> </li> </ul> </div><p><br></p><b>Nice to Have</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience in subscription, DTC, or consumer health/wellness</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Familiarity with growth experimentation frameworks and prospect lifecycle measurement</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">HTML knowledge for email troubleshooting</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Experience collaborating with paid growth or product marketing teams</span></p> </li> </ul> </div><p><br></p><b>Why This Role Is Exciting</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">You'll own the programs that turn interest in Dutch into membership</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Your work will have a direct, measurable impact on new member acquisition</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">You'll help shape how Dutch earns trust before someone ever becomes a member</span></p> </li> </ul> </div><p><br></p><p></p> <div>$85,000 - $115,000 a year</div>

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