Ticket agent

Job Summary
Join our dynamic team as aTicket Agent, where you will be the vibrant face of our hospitality operations! In this energetic role, you will create memorable experiences , managing ticket sales efficiently, and ensuring our guests enjoy seamless service. Your enthusiasm and attention to detail will contribute to a lively atmosphere. This paid position offers an exciting opportunity to showcase your hospitality skills while working in a fast-paced environment that values teamwork and exceptional customer service. Sales of tickets also include a commission. Must be available to work weekend shifts.

Duties

• Manage ticket sales and check-in processes accurately using POS systems such as Square.
• Greet guests warmly, provide excellent customer service, and answer questions about available rides items or event details.
• Handle cash transactions, process payments accurately, and perform cashiering duties with integrity..
• Manage time effectively during busy periods to ensure prompt service and guest satisfaction while multitasking across responsibilities.

Qualifications

• Proficiency with POS systems a plus.
• Excellent customer service skills with the ability to engage positively with diverse guests. Bonus paid for multilingual applicants.
• Strong communication skills and a team-oriented attitude are essential for success in this energetic role. Embark on an exciting career path where your enthusiasm fuels unforgettable guest experiences! We are committed to providing a supportive environment that fosters growth, teamwork, and excellence in hospitality services.

Pay: From $15.00 per hour

Benefits:

• Employee discount

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Chicago, IL 60601 (Required)

Work Location: In person