UPS Field Service Representative

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k)</li> <li>Dental insurance</li> <li>Health insurance</li> <li>Vision insurance</li> </ul> </div> <div class="trix-content"> <div> <br><br> </div><h1>Field Service Engineer – UPS / Critical Power</h1><div> <strong>Home-Based <br></strong><br> </div><div>We are seeking an experienced <strong>UPS Field Service Engineer</strong> to support commissioning, maintenance, and emergency service of mission-critical power systems. This role is home-based with regional travel to customer sites including data centers, healthcare, and industrial facilities.<br><br> </div><div>Key Responsibilities<br><br> </div><ul> <li>Commission, start up, maintain, and troubleshoot UPS systems and related equipment<br><br> </li> <li>Perform preventive maintenance and emergency repairs<br><br> </li> <li>Troubleshoot to the component level on UPS, batteries, PDUs, and STS<br><br> </li> <li>Execute commissioning test procedures and complete detailed service reports<br><br> </li> <li>Develop and follow Methods of Procedure (MOPs)<br><br> </li> <li>Provide technical recommendations to improve system reliability<br><br> </li> </ul><div>Required Qualifications<br><br> </div><ul> <li>3–5+ years of critical power / UPS field service experience<br><br> </li> <li>Strong component-level troubleshooting skills<br><br> </li> <li>OEM factory training or significant experience with:<br><br><ul> <li>Vertiv / Liebert / Emerson<br><br> </li> <li>Schneider Electric / APC / MGE<br><br> </li> <li>Eaton / Powerware<br><br> </li> </ul> </li> <li>Ability to read electrical schematics and manufacturer documentation<br><br> </li> <li>Strong customer service and communication skills<br><br> </li> <li>Willingness to work nights/weekends as needed<br><br> </li> <li>Ability to lift up to 100 lbs<br><br> </li> </ul><div>Preferred<br><br> </div><ul> <li>Third-party UPS service experience<br><br> </li> <li>Technical degree or military electrical/electronics training<br><br> </li> </ul><div>This role is ideal for seasoned UPS professionals seeking autonomy, technical challenge, and the opportunity to support mission-critical environments.</div> </div>