Virtual Clinician Home Evaluations – Nurse Practitioner or Physician Assistant – CO
job requisition id R0880813 We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Discover a meaningful role where you’ll engage with health plan members primarily online, helping to close gaps in care. Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners or physician assistants to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you’ll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions. In this role, you will:
- Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection
- Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month
- Execute a strong visit completion rate, consistently pacing 220+ completed visits per month
- Maintain training, affiliation, and compliance with Video Visit requirements (regular training required)
- Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
- Consistently engage with regular manager, team and clinical meetings
- Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics
- Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)
- Maintain board certification
- Primary coverage areas include but are not limited to: Colorado
- Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred)
- Able to obtain and maintain multi-state licenses in coverage area, as required
- Clinicians will be dedicated to providing Video Visits (“telehealth”) services only
- Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.
- While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses
- Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices
- Effective verbal, written, and electronic communication skills
- Ability to work without direct supervision and practice autonomously
- Proficiency with information management and technology
- The security of a base salary plus incentive structure (based on the number of in-home visits completed)
- Malpractice insurance coverage (during Signify Health-related activities)
- Active, unrestricted license(s) in coverage area(s)
- Board certification (required)
- Able to obtain and maintain multi-state licenses in coverage area, as required
